Layoffs and team changes are tough. Even after the dust settles, the work keeps coming. Laptops still need help....
Author Archive for: rhawkins
Defense work is supposed to be about building useful things and delivering them on time. Lately it can feel...
Phones grew up while nobody was looking. The closet full of humming gear turned into a softphone on a...
If HIPAA is the rulebook for protecting patient data, 2024–2025 has been a year of rule updates and playbook...
In a world where cyberattacks are faster, smarter, and more frequent than ever, it’s no longer enough to simply...
Myth 1: “We’re too small for managed IT.” Reality: ISPs, SaaS outages, and attackers don’t check headcount. Your users...
HIPAA Compliance, Explained Like You’re New to It- A guide for small clinics, MSOs, and any vendor that touches patient data.
, UncategorizedHIPAA in 60 Seconds HIPAA is a U.S. law that says: if you store, use, send, or see patient...
Introduction Ask your staff to list the most annoying part of signing in each morning and you will hear...
From Break-Fix to 24 × 7 Peace of MindWhy Always-On Network Monitoring Belongs in Every Growing SMB’s Budget
, UncategorizedIntroduction If you run a small or mid-sized business, “downtime” probably conjures images of a smoking server or a...