Managed Services are delivered by a third-party company who monitor computers and networks on behalf of a business and their team. The benefit to having Managed Services to the business is that all IT issues and upgrades are handled outside of the company. This then gives freedom and peace of mind (to you) to focus on the day-to-day running of the company, instead of focusing on IT support and issues. (yes please!)
There are several benefits to working with a Managed Services Provider! The largest being reducing the amount of in-house IT team members (goodbye crazy overhead:>). For larger companies, there is also the benefit of 24/7 support for their networks to stay online for customers and business flowing. In industries such as ecommerce or financing, staying up and running is essential! Managed Services also offers to monitor for security breaches and risks, which can be a great insurance policy against IT security threats. (because let’s face it, it happens)
A Network Management system is an application (or set of applications) that lets third-party administrators manage a network’s independent components. Network Management can be used to monitor both software and hardware components in a network. It signals to the managed services company of any issues or risks that the network has, and can be handled quickly.
Cloud computing security, also known as Cloud Security is a set of policies, technologies, and controls that help to protect data, applications and infrastructure of cloud computing. As more applications require online connectivity, it is essential that the access is safe and reliable. A managed services company offers this assurance (like us!).
Cloud Managed Services provides skilled resources that augment in-house functionalities and IT infrastructure to be managed in collaboration with a third-party managed service provider (MSP) via cloud platforms.
An external company that manages the day-to-day maintenance of IT systems. Almost every business today requires online connectivity and up-to-date IT equipment to function. A Managed Services Company handles the duties (and any problems that arise) associated with maintaining the IT functions of a business.
A company that provides external security for IT software and hardware. They oversee the daily functions and monitor the systems for threats or security breaches. As more services go online, and all computers are connected to the web, this becomes an essential aspect of running a business.
An Intrusion Detection System monitors a company’s network traffic for suspicious activity and issues alerts (think of like a virtual online police officer). Anomaly detection and reporting is the main function, and some intrusion detection systems are able to take action against malicious activity such as blocking traffic sent from suspicious IP addresses.
Although Intrusion Detection Systems monitor networks for malicious activity, they are also prone to false alarms. For this reason, a Managed Security Service Provider can properly configure the intrusion detection systems to recognize what normal traffic looks like compared to potentially malicious activity.