Making Your IT Team Look Good

Affant takes a customer-centric approach to providing Managed IT Services.  Managing information technology in-house is a challenge, and we support onsite technical teams to do their job.

If there is a problem, we are the ones to take responsibility and get you back up and running. Our goal is to help you get full benefit from your IT infrastructure, while actually reducing costs.

Goodbye Vendors.

Hello Partner.

Executives running larger companies today often deal with multiple vendors for their IT services. This causes downtime, and nobody takes full responsibility for solving problems.

Affant stands behind our one-fee guarantee, providing Managed IT Services such as:
  • Mobile Device Management
  • Storage and Cloud Solutions
  • VoIP services, On-site Support
  • 24×7 Help Desk Services
  • Complete IT Security
  • Dedicated Support (i.e. real people you can see and speak to)

Taking Care of Your Team

Many business executives are looking for Managed Service partners (MSP) to take over the day-to-day maintenance of their IT infrastructure. They don’t want a group of vendors with individual products. They want the whole service taken care of by one team.

When it comes to Managed IT services, and finding an MSP, most executives are seeking:

 

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Experience

Proof of past performance and satisfied clients.

Custom Solutions

End-to-end services to meet their specific needs, and eliminates the need for multiple vendors.

IT Skills

Well-trained, certified IT staff that use proven processes and advanced IT toolsets.

Agility

The ability to move fast when there is downtime or security threats.

Advisory Services

The knowledge to connect business goals and objectives with IT strategy.

Customer Service

Professional and friendly service.

24×7 Help Desk and Support

Affant’s US-based 24×7 Help Desk Support provides responsive user support, management, and reporting from trained service desk specialists. By working with us, business avoid spending time and resources on training, expensive trouble ticket service management (ITSM) systems, and support costs.

24×7 Remote Monitoring

Affant’s Remote IT Monitoring and Management (RIMM) services support your IT assets across the enterprise. Different than most managed service providers (MSPs), we pride ourselves on once-a-minute checks on your system.

 

This enables us to proactively manage your IT infrastructure with security policy administration, backup management, event log monitoring, patch management, server and availability monitoring, and IT asset inventory.

IT Service Management (ITSM)

Affant leverages industry best ITIL-based practices, tools, and methodologies to manage your IT infrastructure and devices at the highest level of performance and reliability.

We deliver an advanced IT Service Management solution paired with customized Service Level Agreements (SLA’s) designed to meet your specific needs. We provide intuitive incident reporting via email, phone or web portal. We rely on 24×7 monitoring and management of IT systems to identify recurring problems for remediation and mitigate incidents.

Virtual CIO

Affant’s virtual CIO includes a complete management services package designed to lead your IT efforts and take responsibility for your IT strategies and investments. We can manage and participate in performance accountability, business review meetings, IT strategy assessments and recommendations, technology roadmaps, policy review, and advisory services.

IT Strategy, Planning and Consulting

The Affant consulting team has over 20 years of experience in innovative IT strategies and planning. We specialize in evolving businesses, advancing technologies, and forward thinking IT infrastructure. We assign a lead technical engineer to provide insight into different technologies and solutions, and how to improve your business. You benefit from a one-fee guarantee, and we offer a scalable solution to help you manage changes at no extra cost.

Helping Executives Find

Better IT Solutions.

Keeping an IT environment running smoothly requires constant attention and highly skilled staff. Many executives are constantly challenged with trying to keep up technology changes. Affant can assist through their suite of Managed IT Services.

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Is Your Managed Service Provider Keeping up?

Many managed service provider focus on only one or two IT components. This means executives and in-house IT team members are left alone to handle bigger issues.

Executives running larger companies today often deal with multiple vendors for their IT services. This causes downtime, and nobody takes full responsibility for solving problems.

Affant offers an end-to-end IT solutions. Here are some of the reasons Affant can support your business:
  • Data is increasing, and your IT infrastructure cannot keep up
  • Legacy systems are quickly becoming obsolete or harder to support
  • The number of sites, devices, systems and users is rapidly increasing
  • Finance wants to move from a capital to an operating expense model
  • Existing IT infrastructure is fragmented and complex to manage and monitor
  • Maintenance, licensing, and support contracts are becoming large drains on time

No matter which way you manage it, your data is critical to your business. The IT infrastructure that accesses and stores your data is equally important.

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